In B2B delivery the driver does not just "carry boxes": they need stop order, customer data, quantities, incidents and proof of delivery that holds up administratively. WhatsApp and phone calls work until a customer disputes a delivery or an audit asks for traceability.
This checklist helps evaluate any driver app — including LogIA's PWA. Product context on transport software and TMS.
1. Clear and ordered route list
The driver must see stops in order, address, contact, products and notes — without searching PDFs or calling the office. One tap to open navigation (Google Maps, Waze, Apple Maps). If the route changes at midday, the app should update without reinstalling anything.
2. Valid proof of delivery (POD)
- Recipient signature or delivery photo
- Timestamp and geolocation
- Status: delivered / partial / rejected
- Sync with delivery note and invoicing
Without digital POD, admin cross-references WhatsApp with Excel at month end. That is time that does not scale.
3. Structured incidents
Customer closed, no space in cold store, damaged product, pending payment. The app must capture incident type and comment in the moment — not a WhatsApp voice note nobody listens to until evening.
4. Real field performance
- PWA or native app that starts fast on a mid-range phone.
- Offline tolerance: confirm deliveries without coverage and sync later.
- Simple interface: large buttons, minimal text, usable with gloves or in a hurry.
- Battery: do not drain the phone with unnecessary continuous GPS.
5. Office connection and traceability
The office sees route progress in real time (optional), incidents instantly and confirmed deliveries ready to invoice. The full flow: order → optimized route → driver app → delivery note. Read multi-vehicle optimization and order automation for the upstream flow.
Mistakes when choosing a driver app
- Consumer or messaging app adapted "with tricks" — no legal POD or integration.
- GPS navigation only without a stop list linked to orders.
- Requires long training — fails with driver turnover.
- Does not integrate with your TMS/ERP — double data entry.
- No offline fallback in rural areas.
LogIA includes a driver PWA connected to optimized routes and delivery confirmation. 14-day free trial or request a demo from this article.
Checklist based on recurring requirements in B2B distributors (food, horeca, supplies). Does not replace a legal POD evaluation in your regulated sector.